I had a transaction and purchase a bag from her. I sent two separate payments one on PayPal and I cashapp the seller $100 as seller told me that she didn’t have money to ship the item. Seller promised to upload tracking information and I have sent her messages with no replies. She reads the messages but never respond. What’s my next step?
@marthabez828 I'm sorry to hear about this! Definitely report this other user and see if Cash app is able to refund you. In the future, we recommend only shipping items or purchasing shipped items through the OfferUp Shipping feature. This way you can take advantage of our Buyer Protection.
I tried reporting user but I don’t understand how it works. I tried following instructions but I am having difficulties reporting. I was able to contact PayPal but it’s difficult with Cashapp