The buyer asked me to ship multiple items together. I used the shipping label from the first item. I was notified that the sale of the second item might be cancelled if the label is not scanned by USPS within a couple days. Both items have been received by the buyer.
but do you have any advice?
I haven't been getting a response from the web form, and I don't have twitter.
I had replied several days ago and no response from OfferUp. The reply seems to go to the chat thread between the buyer and seller.
ok yes, I have one of those, but it's hit a dead end, as I haven't heard from anyone in a while...
Kristel (OfferUp Support)
Jan 5, 4:21 AM PST
Hey there @brandt - we'll make sure this was properly escalated.
I wanted to let you know that I've forwarded your issue to a Payments Specialist.
Thanks for your patience, someone will be in touch shortly!