TruYou not showing on profile

SOLVED
Highlighted
Level 1
Does anyone know how long it takes for the TruYou badge to show on your profile and listings? I got the approval email, but it isnt showing on my profile page. Also, the confirmation bar is sitting on 80% even though I've confirmed email, Facebook, phone, payments and TruYou. Any help would be greatly appreciated!

-Matt
1 ACCEPTED SOLUTION

Accepted Solutions
Community Helper
Welcome to the OU Community forums!
@Eq2Templar
______________
I believe it takes a bit longer on Sundays... OfferUp HQ, is on Pacific time, as well. I would give it 24 hrs. minimum. Also, your percentage verified, is not viewable by the public. The 100% verified confirmation, not sure...
Try the Customer Care link:
https://offerup.com/support/new/
GLTU! Ciao´ for now...

View solution in original post

3 REPLIES 3
Community Helper
Welcome to the OU Community forums!
@Eq2Templar
______________
I believe it takes a bit longer on Sundays... OfferUp HQ, is on Pacific time, as well. I would give it 24 hrs. minimum. Also, your percentage verified, is not viewable by the public. The 100% verified confirmation, not sure...
Try the Customer Care link:
https://offerup.com/support/new/
GLTU! Ciao´ for now...

View solution in original post

Level 1
Thank you for the reply! Unfortunately it's still not showing up as of this evening. Is there someone I can contact about having ot checked into?
Community Helper
Absolutely!
@Eq2Templar

You may reach out to Customer Care via the previously posted link in this thread...
Or:
https://mobile.twitter.com/offerupsupport
Ciao´ for now...