Trying to complete the Tru You thing.... HELP!

Level 1
How can i complete it. It wont let me
Level 4
How far have you gotten in the process? Your license has to be legible both front and back!
Level 4
This may sound basic but verify your license is not expired! It helps to be in a strong WiFi Zone. Try taking the picture vertically then horizontally. Attempt the process Monday thru Friday during normal business hours. I first tried it on Sunday after church and never worked. I tried that Monday at noon and it went straight through, no hesitation. I cannot explain it, just sharing my experience.