Unresponsive support / broken account

New Member

I made a new account to make this post because my actual account cant do anything.

 

This issue has persisted for over a week and my recent attempts to contact support received no responses!

 

I get error code G0XO1VX8 whenever I try to enter the offers tab. And I cant change any account info either. Also when I enter the messages tab it says "Welcome to the OfferUp community, Register Today!" Signing into the browser just loads infinitely when I login through facebook.

 

Rebooted device
Logged out/in
have the latest update
Tried 4g instead of wifi
Tried a different wifi network
Tried web version

 

I've recently purchased something and need to contact the seller **Desperately** and I cant because of this error.

3 REPLIES 3
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Level 9
Try OU Twitter Support or see if Mj_206 can escalate your case.
Neighbor
I am currently having the same problem. How did you fix it?
Community Helper
@Cjordan8267
You can try Customer Care at:
https://offerup.com/support/new/