Where's my response, Offerup?

Level 1

Hey Offerup! I requested that my order be investigated for false advertising and never got an email back. It is SO frustrating that I can't get a hold of anyone for support. What gives? What do I need to do to have a CONVERSATION with someone so I can feel heard? I feel like I'm screaming into an abyss at this point. 

Level 9
@kc1997 , are you saying you ordered something based on false product descriptions? In that case I dont think OU got much to work on since you have the product and item is remove from the posts.