Why can’t I complete an order and how do I get help

Level 1
 
9 REPLIES 9
Level 6
I assume you're doing shipping?

What part of the process are you getting stuck on?

Any particular error?
Level 1
I have been trying all day to make a purchase and it now has been cancelled. I tried to enter a different credit card and now have zero ability to make a purchase
Level 1
Error code PAY-GQLPWVOD
Level 1
Does offer up have a tech support or someone I can call to get this resolved.
Level 1
Any suggestions
Highlighted
Level 6
Hello

There is no phone number to call, try this support link or OfferUp Support Twitter.

https://offerup.com/support/new/

Before doing any of this I would suggest you try and troubleshoot from your end.

Clear this apps, cache / data

Uninstall the app

Restart the phone

Reinstall the app and log in
Level 1
This Did nothing. I seriously hate this app.
Level 6
Did you film out the support form or contact support via Twitter yet?
Level 1
I did as well as their support page and Facebook. This is now more of an experiment to see how long it takes. Their support team is only relying via email. This is laughable trying to trouble **bleep** an issue. I ask a question then wait 4 hours for a reply with a diffeeent question