since
05-08-2018
Online
aidenholley
Community Helper
589
Posts
593
Kudos
31
Solutions
11-24-2018
06:33 AM
2 Kudos
You both have to wait 24 to 48 hours before it clears up. If that doesn't work, you would have to contact customer support.
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11-24-2018
06:13 AM
2 Kudos
Real buyers will keep messaging on the app. Never text them. Also meet in person and handle with cash
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11-24-2018
06:12 AM
1 Kudo
You would have to report them by that flag and then blocking them. That is the only way.
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11-23-2018
12:56 PM
1 Kudo
@Hotrod it's not you calling me the police of Offerup. It's other users. It's certainly not your fault. Other dont realize how much their words hurt when they throw around accusations like a person being the police of Offerup.
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11-23-2018
12:34 PM
2 Kudos
Any user can send this to a seller. It is in a list of auto responses that they can send or they can make their own message. Typically they just want to see if an item is available and that's it. Oftentimes they just like to troll using it.
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11-23-2018
12:30 PM
1 Kudo
@Hotrod my reason for my late response is because I'm not always on the forums. I enjoy helping others and giving advice. I dont want anyone to lose access to their account. Now I'm being called an Offerup Police officer, which is offensive to me. I am in no way a police officer for Offerup. Being called this by 2 other users makes me not wanna help and guide people.
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11-23-2018
11:46 AM
1 Kudo
Offerup actually allows returns? Man I wish I could have gotten my item returned to me after the buyer submitted a claim.
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11-23-2018
11:35 AM
2 Kudos
@MsDBNC70 I would be hesitant only because of personal information. That is all. I didnt mean for you to delete the whole thing. You could have sent me a pm instead of doing that. I also am not the Offerup police. I was offering advice that is all.
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11-23-2018
07:18 AM
1 Kudo
@Gracemleone you would have to click on the link provided for offerup support. They are the only ones that can help you with this issue.
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11-23-2018
06:06 AM
1 Kudo
It is against Offerup community forum guidelines to put links anywhere unless there are the guidelines or links to Offerup support. Also this is a nationwide forum. I would be hesitant with posting anything like this on the forums.
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11-21-2018
07:03 PM
2 Kudos
Change your passwords to something a bit more complex and use different passwords for everything. That's all you can do.
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11-20-2018
10:44 AM
5 Kudos
Offerup doesnt control what the seller sends you. All you can do is report the user and submit a buyers claim.
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11-20-2018
10:40 AM
2 Kudos
Just update the listing description. Dont mark it as sold until every item in the listing is sold.
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11-20-2018
09:55 AM
2 Kudos
If it's the same item, I usually just put the quantity of the item I have in the description. I also put if the price i list it at is for all or for 1 item.
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11-20-2018
07:53 AM
1 Kudo
You should report him and reach out to customer service.
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11-20-2018
07:47 AM
3 Kudos
I also think that sellers dont take off shipping due to it being checked already. They just follow the steps to get their item posted and dont really care.
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11-20-2018
04:46 AM
2 Kudos
You cant actually post a search like this on the app. You actually have to type what you are looking for in the search bar in the actual app.
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11-20-2018
04:38 AM
1 Kudo
This is a nationwide forum. You would do better searching on the actual app.
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11-17-2018
09:02 PM
1 Kudo
The only reason why Offerup wont do anything for you is because you didnt use the app to communicate and use their pay method. It sucks. Just look for another buyer for the items and give his money back.
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11-17-2018
12:49 PM
2 Kudos
It is up to you to give a refund. I operate on a no refunds if you do not open in front of me and inspect. If the buyer chooses to inspect after you two separate it is on them, not you. You choose to do what you think is best for you.
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11-16-2018
11:45 AM
3 Kudos
I wouldn't actually do business outside of the Offerup app. I would have waited to do business after you two met up.
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11-16-2018
08:42 AM
1 Kudo
I never had an issue with offerup taking more than my request amount. You should talk with support.
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11-16-2018
05:43 AM
1 Kudo
So, correct me if I am wrong, you paid for a bump and your item sold. Now, you are expecting to get a refund on the item that was sold with a bump? You already paid the money for the bump. Offerup isnt going to give your money back because you sold it on the bump. That is absurd.
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11-15-2018
10:08 AM
2 Kudos
I tell them that the price is firm, even when it's not. If they want the price that they want, they have to pick up. Delivery is the listing price.
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11-13-2018
02:28 AM
1 Kudo
@Papabuilt if it looks so similar to real USD even people like the cops I went to thought it was real money. I could not tell that it wasn't and I have lived in the states for my entire life. The 20's I was handed were very real to me and I was scammed out of the money. That was a really insensitive thing to say.
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11-11-2018
01:39 AM
1 Kudo
@And89res there is no number. You can however message them via the link provided.
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11-08-2018
06:54 AM
1 Kudo
It means you got hacked. You should contact support immediately.
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11-07-2018
11:15 PM
1 Kudo
I normally work on no refunds after meeting is done because the buyer can easily swap it out with something else. I would proceed with caution however. Refunding a person that you met in person is up to you.
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