since
05-08-2018
yesterday
aidenholley
Community Helper
1272
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1220
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80
Solutions
04-21-2019
10:37 AM
2 Kudos
I think that the profile links are good for sharing off of offerup, so you can draw more people into what you are selling and onto the app. I broadcast mine on a Facebook page I manage for my business. I also can share it with people that need specific things on Facebook. I made business cards as well.
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04-21-2019
10:10 AM
3 Kudos
@Sazygirl followers dont get notified if you post. It takes time for the right buyer to come along. I have a lot of views and I wait until the right buyer comes along.
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04-21-2019
10:07 AM
1 Kudo
Offerup has their own payment service called Stripe. They know that PayPal exists; however for the time being the only way to have buyer protection on this app is to pay with Stripe. I wouldn't recommend anyone pay with PayPal while on this app if you want protection from this app. If you do local transactions, cash is always preferred by sellers.
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04-20-2019
05:58 PM
1 Kudo
I think to post in free, just put 0 in the price. That will mark it in the 'free' category.
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04-20-2019
01:46 PM
1 Kudo
Were they shipped? Or was it bought locally? If locally, you had time to inspect before buying. If shopped, put in a buyers claim.
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04-19-2019
02:40 AM
2 Kudos
I would report the user to Offerup and then go to the police for advice. Everything was done on your part as far as telling him everything that you knew was wrong with it from what I can tell. You could try telling him that the sale is considered final due to it being a private sale and not a dealership and he should have had a mechanic come with him to check it out more thoroughly.
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04-18-2019
06:33 PM
1 Kudo
Sometimes it takes a while to have the right buyer come along. I am the same way. I had a person message me today about something I've had up for a few months.
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04-18-2019
09:02 AM
2 Kudos
I've sold some Victoria secret bags before, but it takes a while for a potential buyer to message me. Clothes and other similar items tend to vary. I haven't sold any of my clothing items yet, but I will be taking them to flea markets and yard sales.
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04-18-2019
07:36 AM
4 Kudos
If you file a report, you can give all that info to Offerup like report number officer name and number. They'll work with the police.
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04-18-2019
07:26 AM
3 Kudos
Offerup will take a look at the report. You can reply to the email they sent you regarding the report and explain even further what they did to your grandfather.
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04-17-2019
04:13 AM
1 Kudo
Unfortunately, @Fafaa we cannot help you trap him. You went off the app it seems to communicate with him. For future reference, you shouldn't take any communication off the app. Also you shouldn't accept any payment that isnt cash or Offerup payment system.
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04-17-2019
03:20 AM
2 Kudos
I'm from the southeast part of Texas just a couple of hours away from Louisiana. I get messages in Spanish. It's frustrating because while I can use Google translate, I dont want to or should I have to since everything is in English as far as description and title. There's a lot of hobby stuff as well as work stuff where I live but there is also a lot of people who want stuff for dirt cheap (more than half off).
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04-16-2019
12:27 PM
I sold a 4 foot tall Batman figure.
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04-16-2019
11:18 AM
@Mj_206 here is another person that is reporting a blocked user that is still able to message the person who blocked them. @Historicpaper I believe the bug team at Offerup is looking into this as it is a serious bug.
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04-16-2019
11:12 AM
1 Kudo
Thank God you blew him off. At least you got a notification that he blocked you. However, you should still be able to report and block him.
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04-16-2019
05:23 AM
2 Kudos
I would tell her that she had time to check it out before buying it and that all sales are final. However, a refund is ultimately up to you if that's what you want.
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04-16-2019
01:34 AM
1 Kudo
@Hi-there I am going to add that he probably has them blocked. I've had people that I blocked still be able to message me, and it's a serious bug that they can still message me. Support wont believe that and will call you a liar basically if you bring it up to them. However, if he doesnt have them blocked, your explanation would probably explain it.
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04-16-2019
01:02 AM
1 Kudo
@MizzLeea I know of a work around that you could try instead of make offer, you could just message them by the other option and ask them if they would take x amount. That way you could use cash. As I said, along with @Mj_206, you do NOT have to use card or hold for pickup. I haven't bought anything (I know that I have the option of hold for pickup though), but I've had plenty of people in my area that have made offers and they arent being forced to use Hold For Pickup. They pay me with cash.
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04-15-2019
01:58 PM
2 Kudos
I would contact support to see what the issue is. https://offerup.com/support/new/
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04-15-2019
03:15 AM
2 Kudos
If you ship it, I wouldn't change the address on the label. The person could say that if you did, it was never delivered and get their money back.
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04-15-2019
03:06 AM
2 Kudos
There is still a choice. You dont have to buy with card. You can still buy with cash. I do a lot of local transactions and never had a person pay without handing me cash in any type of way.
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04-14-2019
04:34 AM
Then Offerup cannot help you get your money back. You went off app to pay for the item. I would dispute it via PayPal or your card issuer.
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04-14-2019
03:33 AM
Did you pay for it though Offerup? Is there a transaction number with Offerup? If so, there is a link that @Hi-there provided for customer support above that you can contact if shipping is saying that they lost it. If it doesnt look like it's anywhere near you when you go to track it, contact support.
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04-13-2019
12:17 PM
You can kindly ask them to leave you a review after the transaction.
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04-13-2019
10:27 AM
4 Kudos
@Donji this is a common scam. Dont send him any info and report him by tapping the flag at the top of the messages.
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04-13-2019
05:05 AM
Are you getting any error codes? Are you typing any response back to the people and hitting the arrow to send?
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04-13-2019
03:32 AM
I typically have them come to me if they live in a different city than me. If they dont have transportation, I counter with I dont have transportation either and have to meet up within walking distance from my house. Typically they think twice and read the description before they message me on any other items.
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04-13-2019
03:13 AM
The email they are requesting is the one typically used with your Offerup account. It sounds like however you used PayPal to pay the seller. Offerup wont give you a refund in this case as you went off site to pay. I would dispute it with PayPal or your bank.
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