Hi OfferUp Community,
My name is Rekha and I am the product manager for Trust and Safety at OfferUp. We’ve listened to your feedback and we have been working on something we know you'll really like 😃
We are incredibly excited to introduce to all of you the “new YOU!” ! You’ve worked hard, had fun in the process, made local connections with other members of the OfferUp community, and some of you may have even started your own businesses using OfferUp. We want to reward all of you especially those of you who respond to messages quickly, who confirm their email, phone number and TruYou by highlighting these on the profile so that you can build a strong reputation on the OfferUp platform.
Here are some highlights of the features you will see on your public profile: TruYou or Verified Small Business Badge below your profile picture, badges for those who get verified for OfferUp payments, verified their email, phone numbers, who have amazing 5-star ratings, plus more.
Which is why we want to put your community credits front and center.
Introducing the brand new OfferUp profile:
As you can see, there are many things new. A few I’d like to point out are:
Personalize your background image to reflect your personality. Add a selfie and show off a cool new place or your favorite place as a background image.
Trust between buyers and sellers is everything, and confirming you’re a real person with a real phone number, email address and ID is a basic building block of that trust. Take a few minutes to securely verify your contact info and earn your badges.
If you’re not already a TruYou member, take 60 seconds to confirm your phone number, snap a picture of a state-issued ID, and take a selfie. We’ll keep it all secure and when everything matches up, you will earn the ultimate badge of all: “TruYou”
Response time (How quickly you respond to messages), Response Rate (How many times do you respond) and Last seen ( when was the last time you were active on the platform)
Got loads of positive reviews? We’ll show everyone why you’re such a pleasure to do business with by sharing what makes you so great. Timeliness, friendliness, reliability and communication are just some of the indicators of awesomeness that we want to reward.
If you like someone’s item or had a great experience with them click on the “Follow” button to follow them.
You can also view how your others see your profile by going to My Account -> Settings -> View my public profile.
So please check out the newly enhanced profile and let us what you think of it!!! Have fun personalizing the new look of YOU on OfferUp!
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