Hello, So on November 9th I noticed that the same buyer purchased two of my listings using the full price feature. I was really happy so I packed their items that night and scheduled a usps pickup for November 10th. Both packages were picked up and scanned. I went to let the buyer know that they were on their way, but then I noticed her account was deactivated. I had sent an email to offerup immediately but I keep receiving emails stating the issue is being sent to a senior specialist but no luck still. Now today November 13th, both of the items are delivered at the buyers residence. How will I recieve the funds now if the buyer is deactivated and cannot rate. I am worried that if I do not recieve my funds from the two sales that this person just got items free at my expense. I know that buyers have 3 full days to determine if they like the item, then funds are released. But how does that work if they are no longer a user?
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Hello, I recently signed up or the new fast deposit feature. I made a sale on November 1st and I shipped it out the same day, the item was delivered on November 3rd and the buyer rated me that same day. It has been 6 full business days (10 including weekends) and it still shows as deposit pending. I called my bank and they do not see any upcoming deposits. I have conacted offerup but I keep getting numerous emails about being transferred to a senior payment specialist but still no luck. I never had this problem until I used the fast deposit feature which states "your bank will typically recieve your money as soon as it is released. It may take 1 to 2 days for your bank to reflect the deposit". I just wanted to know if anyone else had a problem with the feature and if they got a solution.
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