Same! It's astounding to me... Even if they don't care about their community of OfferUp users..you'd think they'd be at least smarter from a business standpoint and allow shipping ..Allowing shipping means the transaction is ONLINE..not in cash..and they get their fees...and seriously..their sales would double because even outside of NYC most of us rather pay a few bucks in shipping, when possible, than waste our time scheduling and going to pick something up.
... View more
I also live in NYC and as it turns out, by default if they see a buyer is local, there’s no shipping button available to them. I’ve pleaded with OfferUp to make the shipping option standard and meet up optional. I will choose to ship 100% of the time because my items can all fit in a box, it’s worth it for both parties to pay $5-$10 shipping rather than waste hours in traffic (even 2 miles apart this is a huge hassle in NYC), SAFETY (I don’t feel comfortable physically meeting strangers carrying valuables on me) and no shows.. I also don’t like people to come into my home with small children. I’ve told OfferUp they’re actually leaving a ton of money on the table by detecting locations and removing the shipping button. When people use their app to checkout they make money.. When we are forced to meet up, the transaction is in cash and they lose hundred of thousands of dollars in potential revenue. It’s very frustrating. I’ve lost so many sales because either the party didn’t want to travel to me or I wasn’t comfortable meeting a stranger and was tiring of no shows .. Time is extremely valuable to us adults.. We want to deal with buyers.. not people who go ghost or show up to offer 10% of asking price. Please allow the shipping option for all listings even locally! Another issue I’ve had are out of town visitors wish to buy but the location picks up as them being near me and removes the shipping option. Mercari doesn’t have this problem. I truly love OfferUp but may have to move business to Mercari because of this.
... View more