Let’s laugh. I am IEEE as well as early payments plus EMV (chip/card). I am also an ID Theft survivor due to the banking industry hits. If you are a woman it is complete hell with name changes. I went to court with ID theft evidence and went back to my birth name. OfferUp keeps asking me for Stripe upload info (probably software as a service third party auth/payments) but never verification like actual banking.., Did you have this loan? Did you live on this street? What was the first car model? Etc. So I created a Stripe account and uploaded the IRS proof of ID theft validation letter with mismatch photo ID. I have waited almost a year post court name change to continue collecting the info the thieves stole via paper and mail. On my birthday coming up I will get the Surname corrected on my State photo ID. But this... is a pain in the **bleep** that I am being penalized as a victim of crime!
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Hi everyone! I hope Everyone is doing great on this Sunday morning. I am a offer up LOVER, the issue is I’m disappointed in the turn around time for the payment of shipping items. Today marks 3 weeks so 15 business days since my item was delivered but 13 days since my item has been inspected and confirmed. I work In customer care so I’m always polite when it comes to asking for help, in this case. I got frustrated. I’ve emailed offer up customer care about 5 times and was forwarded to a payment specialist with zero response. Since it is busy this time of year. I patiently waited for a response, nothing. If it was 50 to 100 dollars I’d be fine with continued waiting but it’s car payment type money. Does anyone have any advice or know anyone who is in management or on the payment team to help rectify the issue and have the funds released. I am a firm believer in inspection of an item but I’m also into impowerimg the seller as they are the revenue makers. Something has to give when it comes to making someone wait nearly a month for a payment they desperately needed a week ago. Thank you for all of those who help in this situation Anything is greatly appreciated Matthew
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