I filed two claims. Provided my transaction ID on the first and random ID in the second because I couldn't find it. Basically my money was taken, the order was cancelled and neither I nor the seller have the money. Offerup support never got back to me either. They said I would get a confirmation email shortly but I never recieved that either. There is no such thing as buyer protection. Be careful buying things through offerup, especially if you're paying with card.
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