since
01-24-2018
18m ago
goblin
Level 9
1791
Posts
2696
Kudos
96
Solutions
03-30-2018
11:36 PM
2 Kudos
Sound? As in the *cha *ching notifications? Go into the apps settings and check to see if the alert is active.
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03-30-2018
11:31 PM
"Some post are either sold or just old and need removed." These topics have been addressed in the past. "Alot of uneeded scanning ." ?? "And to those people that are being tight wads and wanting everything forc $5 then getting attitude because you don't like the response you get back for being cheap. " I'd advise against getting into uneeded heated debates with buyers. Politely decline if you don't like the offer. If they persist, just block.
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03-30-2018
11:02 PM
1 Kudo
"bought it at $600" That's part of the issue. Seems rude, but most people don't care about what you invested. I'd say add "Feel free to make any reasonable offers." If it's a particular brand add it to the description, so potential buyers can compare prices. Also look up current prices yourself as well and adjust accordingly. Politely decline if you believe the offer is too low.
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@JhunCalvin A profile picture doesn't necessarily show you how well someone does business. In some instances, sure they may be vain and show themselves without a shirt on and tattoos or what have you. BUT — say they have good ratings, it would be even more difficult to decipher. I agree with the previous comment. Meet buyers / sellers in a public area in the future — preferably with cameras. If they insist you meet at their home, ask them to take the item to their front yard.
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It's either a way to make you offer a lower price (negotiation tactic) or they lost interest or found a better deal or honest mistake if it was a pre written option. Sometimes people are also busy and text while at work and are unable to get back to you until a later time, which I guess isn't the best thing to do since many sellers don't do holds.
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03-30-2018
01:27 PM
1 Kudo
Submit a report to OfferUp support → they will work with local police to hopefully get this resolved (it would be good if he's still an active user) What makes you believe it's your phone? Do you have the original box for the phone? The box has important # information to report it stolen to your carrier. Did you favorite the ad so you don't lose track of it? Screenshots may also be helpful to support.
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03-30-2018
12:41 PM
No — but it may be a bug on this specific phone. I'm sure a Dev will reach out. Provide some more detail on when an how this happens, if you're running only this app etc.
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03-30-2018
12:20 PM
"Can I get my money back from OfferUp like Ebay has to protect buyers and sellers?" Did you pay with cash or in app payment? How did he test, with a call? First step would be to ̶c̶o̶n̶t̶a̶c̶t̶ ̶t̶h̶e̶ ̶s̶e̶l̶l̶e̶r̶ ̶d̶i̶r̶e̶c̶t̶l̶y̶ ̶a̶b̶o̶u̶t̶ ̶t̶h̶i̶s̶ ̶i̶s̶s̶u̶e̶.̶ ̶ ̶I̶f̶ ̶h̶e̶ ̶r̶e̶f̶u̶s̶e̶s̶ ̶t̶o̶ ̶d̶o̶ ̶a̶ ̶r̶e̶t̶u̶r̶n̶ ̶o̶r̶ ̶c̶l̶e̶a̶r̶ ̶t̶h̶e̶ ̶i̶s̶s̶u̶e̶ contact support to make a report. @Elin or another Admin can link you. They will help you with the next steps. This may involve local police. Edit: You know what, just contact support — don't deal with the seller, it's probably stolen.
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03-29-2018
01:27 PM
"Did I lose 7.99 to offer up?" From what I gather it is working g and shuffling promotes — it's just not saying outright 'promote' in small letters. Right?
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03-28-2018
12:17 PM
I assume this happens in the main feed? It may be a connection problem, try troubleshooting on and off WiFi If the problem persists after this reach out to support take screenshots. Any errors on the page?
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03-28-2018
12:12 PM
2 Kudos
Also it would be wise to carry a pen to check bills if you're selling a large item. They sell these pens to check bills at places like Staples / Office Max
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- Tags:
- counterfeit money
03-28-2018
01:45 AM
2 Kudos
Most likely just lost interest or was busy. Did he read the message? Should have one green √ next to your message if he has not read it or two √√ if he has. In the future I'd advise meeting in a public area with cameras regardless.
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03-27-2018
02:33 PM
Reach out to support directly. There are many reasons why this may be happening. Are you spamming, posting duplicates, text only or stock images by chance?
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03-27-2018
09:32 AM
1 Kudo
You mean this? "Stay safe Don't text and drive, and never share your account info, password, phone number, or email address. Sometimes people will "phish" for your confidential info, to try to steal your online identity. OfferUp will never ask you to put account or personal info in a message thread. If you see suspicious behavior in our app, please report it. The people you want to do business with will meet you at safe locations, without demanding additional info. Find a Community Meetup Spot near you" It's more of a suggestion. Unless OfferUp peeks into your account messages on occasion, I don't see how they would ever be aware of it. I've suggested a throwaway voip account in the past in order to not give your real number out. Ask the buyer if it's something that can be discussed within the app. More often than not they are people migrating from Craiglist who believe it's faster to do business via phone or they just want additional full res images.
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03-26-2018
11:15 PM
Can you clarify 'search alert' please. Did you save an item to your favorites or are you using a third party app to track something? Edit: Are you talking about ads maybe? Or the "cha-ching" alerts.
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03-26-2018
12:32 PM
Send. "I'd appreciate it if you didn't use my pictures to sell your item. Don't want other users to confuse us — also our item condition will differ. Thanks."
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03-25-2018
10:44 PM
5 Kudos
Hello everyone 😁 glad to have you as a part of the community 🎉 🎊 ______________________ If I could chime in on the question — aside from collectible gaming consoles. Someone posted some joke ads and then archieved them the next day. They included items like. Half a crayon, a single slipper, "maybe" silly puddy, "genuine" rug (which was clearly a fluffy sleeping dogs fur) Made my day.
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03-25-2018
10:34 PM
1 Kudo
So they gave you a 1 star and you want it corrected? You'd need to contact supoort directly and see what they say. I always ask buyers if they feel a 5 star mutual rating is in order. If I don't hear back from the buyer I don't rate.
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@Dereck It's completely fine if you don't have a Facebook, you won't need it in order to buy / sell. Although you can get a FB badge if you link an account, it's not necessary. ¹ You can develop trust by earning stars (aka ratings) Upon selling an item you can rate the buyer and he in turn rate you — vice versa. Some buyers would like to see that you did well with past transactions. I tend to ask the seller / buyer "You rate me 5 ★ I'll do the same?" If they forget to rate you don't take it personally. There is also the optional TruYou feature, which makes you somewhat accountable for your actions. This one requires some forethought, as an ID is required. Again, this one is optional — the star system on the other hand is lenient. ² You can in fact sell an item without paying for bumps. I've never paid for it myself and have done over 120+ transactions. If I ever have a need for it, I'd use it though. Bumping also depends on the items value of course. Ask yourself, if it's worth investing. Bumping will get more eyes on your item, but — is your item a fast selling one or a slow collectible / niche type? _________________ Make sure your items have good pictures, accurate description and is reasonbly priced. As always, just be respectful towards others. Remove yourself from a situation if you're getting stressed or if you believe the conversation will get heated. Or block the user, if you feel it's appropriate.
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03-25-2018
01:36 PM
ID badget? Does this have to do with TruYou? Have you reached out to support?
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03-25-2018
01:33 PM
So you're selling an item and got an offer? Is there a green check mark by your reply? Got the moment, try clearing your app cache.
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03-25-2018
01:30 PM
Badges? Or stars? What exactly is the issue, you were kind vague.
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03-25-2018
11:30 AM
If you never hear back, they lost interest and don't have the decency to update. Ask.
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