Hi, I just start using OfferUp a few weeks ago and having very bad experiments with Buyer Protection. There is a case that I opened to return an item from May 26 (the day I received the item). A seller sold me a fake or dummy MacBook and claimed it was real. I got a reply on the case on May 30 after I reached out to them on FaceBook, I replied to the message immediately, and I have been waiting since then but get no more reply. So will I lose 300$ or I did lose the money? Need help. Thank you!
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