since
05-08-2018
Online
aidenholley
Community Helper
1310
Posts
1262
Kudos
80
Solutions
yesterday
@Mbucks101 it is stated in the TOS that you agreed to that you cannot sue them for any reason. If you do not like Offerup, you can leave at any point.
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3 weeks ago
Sometimes the price we post the listing at is the lowest we are able to go. I dont mind bargaining a bit if I absolutely need something gone, but most of the time I have things dirt cheap as it is.
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a month ago
1 Kudo
If cash was exchanged, it is up to you if you want to refund the buyer. You don't have to.
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a month ago
Essentially what they are trying to say is if you sell multiple listings to the same person, dont use the first shipping label you print off and put them all in one box. You wont get paid for the rest of the 'shipments'. You cant use the same shipping label multiple times on here.
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09-18-2019
04:38 AM
Posting things for sale is free on Offerup. If you use cashless options to get paid, you will sbe charged a fee normally 9.9%.
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09-15-2019
10:17 AM
Besides they cant be sued by their users due to a clause in the terms of service that say that. Maybe other legal action can be done, but they cant be sued by the people who accept their TOS.
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09-15-2019
10:08 AM
Has anyone else tried using Twitter to contact them? I literally said that I had more results with Twitter than with email.
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09-14-2019
07:21 AM
It's not shown to the public. You just get a cool sticker on your profile saying that you are verified with TruYou.
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09-13-2019
10:03 AM
1 Kudo
I was letting you know the standard way they operate. However, every user is different @Spanky0413. I say wait another couple of days and try to contact Offerup via Twitter or https://offerup.com/support/contact-us/
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09-13-2019
07:29 AM
I assume you shipped the item. Normally it should take 5 to 7 business days after the customer gets to check it out (normally they get 2 days to check it out if shipped to them and it gets marked delivered).
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09-05-2019
11:10 AM
@AnnoyedUser this was before I became a community helper I believe. Yes, waiting sucks for customer support. I've had so much better results on Twitter than the email.
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09-04-2019
07:33 AM
2 Kudos
The service fee was recently bumped up to 9.9% for any transactions that arent paid for in cash. It's a common thing with Offerup to hold money to make sure everything is good and then release the money. I wouldn't personally do the paying with app thing. I would do cash if you absolutely can.
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09-03-2019
12:21 PM
It has to be marked delivered by the shipping company before you can submit a claim.
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09-01-2019
03:57 PM
1 Kudo
@VeniceBeach I was just explaining the common timeline as she still had time to get paid. I didnt mean to offend you. Have a nice day!
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09-01-2019
06:16 AM
Payment seems to be varied as stated several times in this thread. The buyer has 2 days to check it out and then 5 to 7 business days depending on your bank. Business days do not include weekends or federal holidays. You might get your payment Monday to Wednesday.
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08-27-2019
11:35 AM
I think it varies between user accounts and if the person has set up to get paid via the app.
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08-27-2019
11:32 AM
2 Kudos
@Lst you would have to contact support to get that answer. I dont think changing your username will affect the request for your social. https://offerup.com/support/contact-us/
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08-27-2019
06:59 AM
2 Kudos
This is a common scam. Dont give out any info.
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08-24-2019
06:28 PM
1 Kudo
No. You're mistake was taking it off the app. If done correctly, and on the app, you would have gotten your money back.
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08-24-2019
06:26 AM
I tell them that they have to pick up. I dont have my own vehicle, so I cant deliver to them.
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08-24-2019
04:50 AM
They want the buyer to be able to check out the item before sending you the money. It's not a scam. They want both parties to be able to say that they're happy with the exchange.
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08-23-2019
06:10 AM
@wildprincess there is no way for Offerup to tell what is counterfeit or not on here as they do not have the things people are selling. They can only go based on what is typically counterfeited and remove those items. So how would the Feds be able to shut them down? The Feds would have to go after the actual sellers and not the app. This is like every other app. You dont know what is counterfeit or not until you see it in person.
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