since
05-08-2018
43m ago
aidenholley
Community Helper
1278
Posts
1226
Kudos
80
Solutions
yesterday
No. You're mistake was taking it off the app. If done correctly, and on the app, you would have gotten your money back.
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yesterday
I tell them that they have to pick up. I dont have my own vehicle, so I cant deliver to them.
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yesterday
They want the buyer to be able to check out the item before sending you the money. It's not a scam. They want both parties to be able to say that they're happy with the exchange.
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Friday
@wildprincess there is no way for Offerup to tell what is counterfeit or not on here as they do not have the things people are selling. They can only go based on what is typically counterfeited and remove those items. So how would the Feds be able to shut them down? The Feds would have to go after the actual sellers and not the app. This is like every other app. You dont know what is counterfeit or not until you see it in person.
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Wednesday
Unfortunately, the buyer has to pay for shipping as of right now. There's really no way for you to change it.
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Sunday
I dont think you can ship anything over 50 pounds on this app. I could be wrong though. You would probably have better luck selling it locally.
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2 weeks ago
1 Kudo
Unfortunately, me and @REMEMBRANCE dont work for Offerup, so we cant pay you a 'finders fee'.
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2 weeks ago
1 Kudo
It's just that services cant be guaranteed to be not scams. I've seen many people get scammed by services on this site and other places because the people werent professional in what they were trying to do and just trying to get easy money. That is why Offerup doesnt allow services. Now if you had said that you sold pianos, that would have been a different case. But you seemed like you were advertising services on here.
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2 weeks ago
1 Kudo
@7474spanky there are instructions literally above your post that you can follow.
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2 weeks ago
As I stated there is no fee to post on Offerup. You can sell for cash therefore avoiding any fees from Offerup.
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2 weeks ago
They dont charge unless you sell using the Offerup payment system (then it comes out of the initial offer and you never see that money) or post more than 3 cars in a month.
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2 weeks ago
Unfortunately, you have to join TruYou in order to move on. You might have posted a number of items that are considered high priced or wanting to buy a lot of high priced items to have triggered it. It happens.
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2 weeks ago
@headsup-it_VoIP links arent allowed on the forums as per community guidelines. Please remove any links from your posts.
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2 weeks ago
I would do the buyers claim today. You can also email support at https://offerup.com/support/new/
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2 weeks ago
You didnt say you requested a refund. You said you submitted a buyers claim. Those are 2 different things. I would suggest filling out a buyers claim instead of a refund asap.
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2 weeks ago
If you submitted a buyers protection claim, the seller cant deny it. Offerup does that. I would try again on the claim.
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3 weeks ago
The phone should not have been locked if he was selling. You had time to inspect before handing the cash to the seller.
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3 weeks ago
They had time to fully inspect it. I would say final sale, but ultimately it is up to you to refund them.
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3 weeks ago
You cant post services on Offerup as they are prohibited items. I recommend reporting the other psychic postings that you come across.
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3 weeks ago
I dont know how to view reviews under other. Support might be able to provide further answers.
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3 weeks ago
So you never recieved a shipping label from Offerup? You might have to arrange outside payment from the buyer if you cant get an answer from support. https://offerup.com/support/contact-us/
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3 weeks ago
1 Kudo
I'm not sure how to stop specific notifications. You can do it like I explain to at least stop the incessant notifications while you contact support.
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3 weeks ago
1 Kudo
However, if your on the actual app, you can go to your phones settings and turn off notifications there for Offerup.
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4 weeks ago
I get those same messages. It's gotten to the point where I put be in X area in the description. Then I can ask if they can make it to my city.
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4 weeks ago
This has been known since the start of the app. As you even stated, they are trying to help prevent spammers on the app. You dont have to create another account to buy something. That'll just get your device banned. You just have to wait. If it goes over 48 hours, contact support.
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